Privacy and Cookie Notice

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from TETCH.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device

Additionally, as you browse the Site, we collect information about:

  • The individual web pages or products that you view
  • What websites or search terms referred you to the Site
  • How you interact with the Site

We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device or computer, often including an anonymous unique identifier. Learn more at: www.allaboutcookies.org
  • Log files – Track actions occurring on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps
  • Web beacons, tags, and pixels – Electronic files used to record browsing behavior

Additionally, when you make an inquiry or attempt to make a purchase through the Site, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing/shipping address
  • Payment information (if applicable)

We refer to this as “Order Information.”

When we talk about “Personal Information”, we mean both Device Information and Order Information.

2. How Do We Use Your Personal Information?

We use the Order Information to:

  • Respond to inquiries and communicate with you
  • Process transactions (if applicable)
  • Arrange shipping and provide confirmations
  • Screen orders for potential risk or fraud
  • Provide product or service information based on your preferences

We use Device Information to:

  • Detect potential fraud (especially IP address)
  • Improve and optimize our website
  • Analyze customer behavior and site performance
  • Evaluate marketing effectiveness

3. Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications.

You can opt out via:

You can also visit: http://optout.aboutads.info/

4. Do Not Track

Please note that we do not alter our Site’s data collection practices when we detect a “Do Not Track” signal from your browser.

5. Your Rights

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing

To exercise these rights, please contact us using the details below.

Your information may be transferred outside Europe, including to China and other jurisdictions where we operate.

6. Data Retention

We retain your Order Information for our records unless and until you request deletion.

7. Changes

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

  • Email: info@tetch.net
  • Tel: +86 159 5778 6628
  • Address:
    No. 477, Jinhai 2nd Road,
    Wenzhou Economic and Technological Development Zone,
    Wenzhou City, Zhejiang Province, China

9. Social Media

You can also find us on:

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